MISSION STATEMENT


To provide high quality P&I correspondency and allied services including a comprehensive investigation, negotiation and claims settlement service efficiently serving the interests of the Protection and Indemnity Clubs as well as the local and overseas ship owning and ship chartering concerns.




TROUBLE SHOOTING

Because of our convenient location we have in recent years been able to offer the shipping industry a “trouble shooting” service throughout Sub-Saharan Africa as well as the Indian Ocean islands. Our efforts in this have resulted in the recovery or prevention of loss of millions of dollars

CLAIMS

As many of our staff come from legal or maritime disciplines we are able to offer a comprehensive investigating, negotiating and settlement service based on the close association we maintain with our appointed surveyors and maritime lawyers.

DISPUTES

Masters of ships in foreign ports very often find themselves faced with disputes, which require immediate intervention. Our in-house legal advisers together with the close association we have with the maritime legal fraternity enables us to quickly assess the situation and offer the best possible solution.

STOWAWAYS


In 2000 the cost of stowaways to the world shipping industry was estimated at a staggering 25 million dollars. The offices of P&I Associates have been able to assist shipowners and clubs on a world-wide basis by offering a comprehensive identification and documentation service made possible through our close links not only with many foreign missions and local and overseas diplomatic circles but with close liaison with the club’s world-wide network of correspondents.



SURVEYING

Much of the success in resolving subsequent disputes depends upon adequate investigation and the correct steps being taken at the time of the incident followed by comprehensive factual survey reports. To this end P&I Associates either appoint independent surveyors, who have been carefully selected for their knowledge in the P&I field, or utilise in-house surveyors who come from a variety of skills and disciplines. This, together with many years of association with a number of Southern Africa’s leading maritime lawyers and the various P&I Clubs has enabled our staff to build up a pool of unrivalled expertise.One of the primary reasons for the foundation of the company was to provide an efficient and dynamic P&I oriented service. We believed we have achieved this.

CORE CAPABILITIES

Crisis control, conflict management and service are our core capabilities.

Crisis control - We have the ability to completely manage a major casualty that may beset one of our principals. We are not only the local eyes and ears and the conduit for information to be sent but also are able to offer expertise and manpower from our pool of resources.

Conflict management - In the shipping business due to the complexity of matters and the amount of different parties involved conflict situations nearly always arise. We pride ourselves in our ability to act with total impartiality to ensure that our principal’s position is fully protected and never compromised.

 
Service - We maintain and offer an extremely high standard of service and in order to ensure that the quality offered by P&I Associates is maintained at the highest level our head office in Durban together with offices at Cape Town and Richards Bay have obtained certification in terms of SABS ISO 9001 for service organisations.This makes us unique as we are the only P&I correspondency on the African Continent to be accredited with SABS ISO 9001:2000

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